3 August, 2017

There’s mountains to do at Ben Nevis

Sam, manager of our M&S Food Hall in Fort William, tells us that the sheer excitement and energy around the town is overwhelming. Everybody’s looking forward to the new store, and Sam won’t let them down.

This latest M&S is opening at the new retail park in Fort William. It’s the most remote of all M&S stores on the UK mainland – it’s in the second biggest town in the Highlands and at one end of the West Highland Way.

As you can imagine, the surrounding scenery is breath-taking, while the store itself is overlooked by Ben Nevis. No doubt tourists are going to be part of the customer base whenever they visit the Outdoor Capital of the UK.

So why a store in the shadow of a mountain? It’s simply because our customers have been asking for one for years. And Sam is delighted about what will finally be on offer for them. “We’re going to have a wide range of food plus a Click & Collect area so that customers can order clothes and items for the home. There’s also an In-Store Bakery and a 24-seater new concept M&S café.”

The Fort William retail park is on the main traffic and bus routes, so the store is going to be popular and easy to reach. One of Sam’s first ideas was to influence the store signage to reflect its location - it’s now going to appear in English and Gaelic.

“I recently made my first visit up to Fort William. Everyone I met asked questions but one came up most of all, ‘When will M&S open? We can’t wait.’ I’m so excited to be moving to Fort William and joining M&S in being part of this fantastic community.”

It’s going to call for a dedicated Fort William team. We’re going to need people who can stock the shelves before the day gets underway, operate tills or give great service on the shop floor. You could also work as an In-Store Baker, prepare or serve food in the café, or take on a Store Operations role. The great thing is, there’s a variety of shifts to suit different lifestyles – from early morning to late night.

Find out about M&S Fort William opportunities here.

Inside M&S