16 March, 2018


If you want proper balance in your life, you’ll find it in Navan. The town is situated some 40 miles from Dublin city centre, and many commute into the capital every day, but the tranquillity of rolling hills can be found just five minutes away. The M&S store in Navan offers Food and Clothing & Home products plus a Café. It has a family feel, but even if the community is relatively small, everyone is big on one thing… celebrating St Patrick’s Day.

But it’s not just about having a good time as Lorna, Store Manager, explains: “All the M&S team will be wearing green over the weekend and raising funds for our local charity, Jigsaw, which provides vital support for young people with mental health issues. Our store will be a hive of excitement, with small children (and us big kids!) getting ready for the Saturday afternoon parade in the town.” The M&S team has ‘greened out’ the store décor, had T-shirts printed and arranged green takeaway cups for the Café – and it’s times like this that make Lorna proud to be Irish.

Lorna is relatively new to the store, but has already seen how the team supports others. “Last year, we refreshed and painted the local Jigsaw centre and the feedback from the charity team was amazing. I feel at home in Navan – and as Easter approaches, we’re the only store in Ireland that can say some of our Easter eggs are made just down the road!”

Not that Lorna is new to M&S. Back in 2001, she watched a documentary about the development of our Per Una brand and was hooked. “I couldn’t get over how passionate everyone was, and since M&S was a name I had grown up with, I felt lucky to get a glimpse of how everything works.”

Throughout a career in which she has moved from Section Manager to Commercial Manager roles, the M&S values of quality, innovation and trust – and the way we all share them – have shone through for Lorna.

“I love the challenges and successes that every day brings. It’s that feeling of all us working together towards a goal – and either celebrating or dusting ourselves off to start again.”

And Lorna’s biggest inspiration? “My team! They inspire me to be better every day, to strive for success and learn from any mistakes so we can be even better in the future.”

Inside M&S