Section Manager Roles
Managing an M&S department will be the ultimate test of your retail talents. Not just because you would be managing a turnover that runs into millions of pounds or because you’re leading, coaching and inspiring a team of up to 25. But mostly because, as Section Manager, you’re adding to a reputation for quality and innovation that led to our being named Which? Supermarket of the Year 2017.
M&S have various Section Manager roles which are described below. These include Food, Clothing & Home, Finance & Operations (Facilities), Café, Deli and Visual Merchandising.
Whether from a food, hospitality, home, fashion or banking background, you’ll be an experienced retail manager or team leader with the ideas and imagination to create the ultimate shopping experience. Outstanding leadership skills, real commercial vision and a business management mindset all make you a formidable talent.
You’ll need the ability to build relationships with customers and colleagues alike, and motivate and inspire your team to provide great service and memorable customer experiences. You’ll be well organised, on top of stock control and in-store standards, while monitoring costs and driving profitable sales. Tech-aware, you’ll be able to introduce customers to the benefits of online shopping.
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Salaries for Section Manager roles in London start at £21,275 and rise to £32,340 (depending on your experience and the location of the role). For Section Manager roles outside London the banding is from £21,275 up to £30,000. For more details on our rewards and benefits, click here.
Work life balance
Section Managers are contracted to work 39 hours per week and have the flexibility to work both early and late shifts, as required, as well as alternate weekend working. We have a range of lifestyle options. Click here for more details.
You’ll initially complete an online application form, then take part in a short video interview. If successful, you’ll be invited to a 1:1 assessment where you will be interviewed in greater depth and take part in analysis and coaching exercises. These vary according to the area you are interested in, but will allow you to find out even more about M&S and the role.
M&S recruit Section Managers by region. Normally, you will be placed in a training store for up to 12 weeks and then at any store within the region, no more than 1.25 hours travel from your home.
Learning and development
After your induction, you’ll spend 12 weeks in a training store where you will be working on the shop floor alongside other experienced Section Managers to help you find your feet. Further down the line, as part of your continuous development, you’ll be able to move to different departments or stores, or onto our Level 4 Apprenticeship as a Commercial Manager.
Section Manager Roles
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