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Digital First
We are putting digital innovation at the very heart of our business and ensuring we operate a digital first, customer focused culture.
Plan A
We are committed to tackling the issues that our customers care about the most: wellbeing, community and the planet.
Smarter Working
A more flexible, collaborative and tech-driven way of working here at M&S. Our approach helps us deliver for colleagues and customers alike and has allowed us to reduce the amount of office space we use by half.
Transformation
M&S is a unique retailer with a great heritage of brand values and customers who want to see us succeed again. And our transformation will ensure we fulfil the potential of our brand.