When will vacancies appear online for a specific store?

For Customer Assistants each store manages the posting of their own vacancies on the website, we're not able to provide timescales of when open positions will appear. We'd recommend checking back to the website on a regular basis to see if there's a vacancy in your preferred store(s). For our Bakery, Beauty, Cafe, Deli, Kitchen and Visual Merchandising roles, you can register your details with us for any future opportunities. 

15 June, 2017

Moving from the streets to M&S

We have been incredibly touched by a story highlighted by the Bristol Post about Matt, who went from spending two months living on the streets and queueing at the Wild Goose Café for hand-out meals, to having a full-time job, place to sleep and being the one serving those meals.

Matt hit hard times at only 20 years old, after leaving Plymouth university after just one year of study and going through a break-up with his girlfriend. He ended up sleeping rough for two months, saying It was “the hardest experience of my life”. He eventually moved into a hostel run by the Salvation Army for a further nine months and with the help of his support worker, came across our Make Your Mark scheme.

Make Your Mark is a scheme run in partnership with the Prince’s Trust, that helps unemployed young people develop the skills and confidence they need to find full-time employment. With the help of this scheme, he now has a full-time job working in M&S Broadmead as a Sales Assistant.

Last week, he was back in the Wild Goose Café as part of our volunteering programme.

“I was here every day when I was homeless, and I never thought I would come here again, but on the other side”.

Emily, Store Manager at M&S Broadmead said “Volunteering can make a huge difference to the communities in which we live and work – we believe that lots of the small actions from lots of people, can collectively have a huge impact.”

At M&S we are committed to support as many communities as we can across the UK, by helping 10 million people live happier, healthier lives whilst maintaining a zero-waste business.

 

Article originally posted, and all image rights belong to the Bristol Post.

Inside M&S

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14 June, 2017

Bringing Meals To The Medway - Our New Strood Foodhall

BRINGING MEALS TO THE MEDWAY – OUR NEW STROOD FOODHALL

We’re delighted to announce that the latest M&S Foodhall will be opening soon in Strood, on the banks of River Medway. It will be situated in the Strood Retail Park on the former B&Q site.

Great news for shoppers and great news for local people looking for a job with a major retailer – because we will be hiring for both full and part-time roles.

Strood M&S is another example of how we’re responding to customer’s changing shopping habits. Many prefer to pick up food for now or tonight, or browse online and collect in store – ‘click and collect’ – rather than rely on one big shop.

And with 8,600 sq. ft. of space, our new store will have it all. It will stock a variety of everyday essentials, popular prepared meals, delicatessen foods, beers, wines and spirits. There will be a 44-seat Café for those who want to relax and unwind with a coffee, sandwich or hot meal. It will have its own small In-store Bakery to tempt shoppers with a delicious selection of breads, pastries, cookies and cakes. Naturally there will be a click and collect desk, and there will be a card shop too – ideal if you’ve just remembered a birthday!

But all this will only be possible with a team of great people on board. We’re hiring for the foodhall itself, Café and In-store Bakery, as well as Administration and Operations. There is a variety of shifts available so it’s quite likely we’ll have something to suit your lifestyle.

The store will also be easy to get to, located just over the bridge from Rochester and close to the M2. At the moment, we expect to be able to offer 300 free car parking spaces. The store will also be less a mile from Strood railway station.

Store Manager, Ryan has been involved in the new store from the start. “I’ve spent a lot of time getting to know the town, getting to know the people, getting to know their shopping patterns. Strood is a stunning town, it’s a unique town and I’ve been overwhelmed by the sense of community. M&S is very conscious that we will be at the heart of it.”

To be notified about the new opportunities coming to Strood M&S, register your interest here.

Inside M&S

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13 June, 2017

Employer of the Year award

We’re always happy when our efforts as an employer are acknowledged, especially when that acknowledgement comes from employees themselves. So you can imagine how we felt when we learned that we were to be awarded Employer of the Year in a national competition run by the National Association of Student Employment Services.

The award recognises an employer who students believe support them well in balancing a part-time job with their university commitments. The chosen winner was our Weston Lock Food Hall in Bath – and Pam, one of the Branch Assistants there, was singled out for a special mention.

Here’s what made the student nominate us. “The most helpful people I have ever met! Very lovely, helpful and understanding, they worked around my needs at university and offered flexible hours. This job isn't offered as a small thing on the side - they want it to be part of my life and for me to enjoy working.”

“It’s a mutually beneficial work relationship where I feel comfortable and will learn many applicable skills. It’s really interesting to learn life skills, develop different types of relationships with people and learn to work in a professional environment. They also offer discount at their store and others which is helpful for us skint students!"

Many thanks to NASES and our nominator, and congratulations to Pam and everyone else at the Weston Lock Food Hall in Bath.

Inside M&S

Why are there no opportunities showing for my local store?

For Customer Assistant roles, this is because there are no current vacancies with interview slots available for the store in question. Only those stores with current vacancies and interview times available are displayed on the website. If you're interested in a role in a particular store, we recommend checking back to the website on a regular basis to see if any are available and register for our Job Alerts.

9 June, 2017

Teamwork Brings Accolades

The Which? awards are now in their eleventh year, and at a ceremony co-hosted by TV presenter Natasha Kaplinsky, we were delighted to be awarded the title ‘Which? Supermarket of the Year’. The winners were chosen by an expert panel based on independent research and testing, as well as the views of Which? members and the general public.

It goes without saying that winning the award was a great honour for everyone in our stores, depots and offices who made it happen – as Andy, Director of Food at M&S, was quick to acknowledge. “We’re delighted that the hard work and efforts of all our people to deliver fabulous products and a great customer experience has been recognised,” he said. “It’s an independent award, so it’s a great achievement for all involved.”

Being named ‘Which? Supermarket of the Year’ really shows what you can achieve when you work as a team. At M&S, everyone pulls together, supports each other and shares a common goal to put the customer at the heart of everything we do. Andy believes that’s what clinched the award for us this year, against some pretty fierce competition. “We leave nothing to chance to continually deliver the best of everything,” he said. “In both stores and the Food Group, everyone really goes out of their way to make every moment special for our customers.”

When you win an award, you get a taste for it and everyone motivated to improve on everything we do. Andy pledges that we will make our Food Halls even more special by focusing on our core offerings: quality, innovation and a first-class experience. And while continuing to deliver in our current stores, adding new ones to our estate to reach even more customers is also important.

And we’re not forgetting our product range, either. We’ve already launched our 2017 Spirit of Summer theme. This year, we’ve been inspired by the Mediterranean and the recipes and flavours you try when you holiday there. “I recommend trying the Lamb Shawarma with hummus dip,’ says Andy. “It’s a velvety dip and the lamb Shawarma is outstanding. Paired with our newly improved pittas and flatbreads, it’s definitely one of my favourites.”

We’re proud to receive the prestigious ‘Which? Supermarket of the Year’ award – because it’s testimony to the great team of people we have working on foods across the business. 

Inside M&S
9 June, 2017

Graduate Fashion Week

INSPIRING AND SUPPORTING UP-AND-COMING FASHION DESIGNERS

As a major clothing, home and food retailer that employs over 200 Designers across our business, we believe it’s vital that our industry continues to encourage emerging design talent.

A charity organisation founded in 1991, Graduate Fashion Week provides a unique platform to showcase the best of British and international fashion students and graduates. Traditionally, Graduate Fashion Week attracts around 30,000 visitors and, as always, we love meeting as many participants as possible to celebrate their creativity, dynamism and energy. Once again, we’re sponsoring the prestigious Womenswear award and one lucky person will be offered a work placement with M&S, up to 12 months.

If you’ve already been to Graduate Fashion Week, you couldn’t possibly miss our stand. It’s a veritable sea of colour inspired by our Spirit of Summer theme. This year, we’re on an adventure to explore the flavours of the Mediterranean and we’ve tracked down the very best regional dishes and ingredients from Sicily to Santorini. For those in need of revitalising when you’re there, we’ve been giving away Sparkling Grape, Sicilian Lemon and Grapefruit and Sparkling Mandarin drinks, not to mention delicious snacks from the range. Graduates have had a nice surprise when you see the wonderful horticultural backdrop we’ve created for our stand.

Our stand also has an interactive photographic mirror. Graduates have been popping along and trying out a few virtual and real looks using a selection of props.

We’ve been holding a series of enlightening presentations this week at 4pm in the GFW Live! Talk Space. On Sunday, we told the inside story of how an M&S collection is created, from initial ideas on colours and shapes to the fully designed garments. M&S design and product experts explained how they agree on the ‘must haves’ for the season and what will work for the M&S customer. Click here to find out more. 

Only by listening to diverse views and opinions can we give our customers what they want. Monday’s talk was on the different channels used by customers to share their thoughts and we gave a glimpse into the numerous focus groups, customer panels and feedback sessions we hold. Click here to find out more.

Tuesday’s talk saw us imparting our know-how on targeting the fashion press and getting your ranges great coverage or just what does go on behind the scenes in making an ad. From how to set up a press day to launching celebrity ranges and securing exclusives, graduates got the inside track on the world of media. Click here to find out more. 

M&S is well known for quality, ethics and sustainability. Plan A underpins the way we operate and how we continue to lead the way in being a sustainable retailer. In Wednesday’s session, experts from M&S teams provide insights on what Plan A means on a day-to-day basis and how we ensure fashion is both stylish and sustainable.

We’re genuinely interested in supporting fashion design talent. After all, we’ve been turning heads in fashion since 1884 by staying in touch with what customers want to wear. Conceiving and creating our stand-out pieces is all down to talented people who have an intrinsic understanding of what it means to look good. And that’s why we’re always looking for the brightest and best of fashion graduates to join us.

Inside M&S

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Partner Opportunities

We work with a select number of partners, offering a variety of careers. Whether serving customers on the go in M&S Food stores at petrol stations, airports or railway stations, or offering them banking services in our stores or bank branches, you’ll be the face of M&S.

We’re an iconic retail brand. We have an unrivalled reputation for quality and innovation – and a store packed with perfect products; all carefully selected with our customers in mind. That’s why we look for a particular kind of person to work at the forefront of our operations.

Wherever you join us, at whatever level, in whichever role, having the right attitude and personality could take you a long way. You won’t simply exude enthusiasm for our product ranges – you’ll know them inside out. Our customers trust us. So they’ll look to you to give them guidance and advice on choosing the one that’s right for them.

All in all, this is the perfect opportunity for you to build a career on your customer service knowhow and passion for all things retail.

What’s in store for you?

We’ve been around for over 125 years now. But we’re not the type of business that believes in standing still. With this in mind, we innovate constantly to inspire our customers – be it with the style and sophistication of our fashions and homewares or the freshness and flavours of our food. Then there’s our hospitality offer. We pride ourselves on serving up exclusively M&S products, which has helped us build the third largest hospitality business by sales volume.

Creating the ultimate retail experience is what drives us. And with over 900 stores across the UK – both larger format and smaller Food Hall stores – there’ll be ample opportunity for you to help us make it happen.

It’s true, amazing things really
can happen when you say yes.

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