About the programme
M&S is big on technology – as big as you’d expect a forward-thinking, multi-channel retailer to be. We currently have over 7 million registered users on our customer website. And we have a raft of systems in place to support every aspect of our business. But the more we expand our technological presence, the more we open ourselves up to cyber threats. Which is why our Cyber Security team is such a valued and connected part of our business.
It’s a time of change in Cyber Security as many of our solutions are being centralised into a new Security Operations Centre. On this programme, you’ll have a platform to gain the fundamental knowledge to become a cyber security expert. Over 12-18 months, you’ll rotate between two teams. You’ll spend time in the Operations team, which carries out investigations to detect and fix threats to our security, and implements high-level changes to prevent further breaches. In the Ethical Hackers team, you’ll pre-empt attempts by malicious individuals to break into our systems – getting into the mindset of hackers and using similar tools and techniques that they use to prevent attacks.
Your development will be tailored to you and your particular interests. What we can guarantee is that we’ll hone both your technical and professionals skills so you have every opportunity to progress. On completion of the programme, you’ll become a fully-fledged member of the Operations or Ethical Hackers team. Longer term, there may be opportunity to branch out – perhaps implementing data regulations or policies, or making sure our security is watertight when we launch a new technology project.
You’ll probably have a 2:1 degree. This is likely to be in a science, engineering or IT subject, such as software engineering, but a heuristics or psychology background would be acceptable. We look for graduates with integrity and a natural curiosity, who have a methodical and clinical approach, the empathy to read people, the ability to quickly understand how a business works, plus the analytical skills to investigate any given situation.
Applications for this programme have now closed
Cyber Security - Graduate Programme
Stockley Park, Hayes, Middlesex
12-18 months' training
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Applications for our business placement and graduate programmes are now closed.
Applications will reopen in September 2017 for our 2018 intake.
Learning and Development
We've plenty of learning opportunities both in store and at our Head Office, which vary according to your scheme. Whether you’re managing people in store, or a valued member of a Head Office team, you’ll be learning while you earn, shouldering real responsibilities and helping to tackle the ever-changing issues of the day. You will be given a specific area of responsibility or a project to manage yourself fairly early on - say yes, it's a great chance to shine.
While we‘ll provide the training tools and opportunities, it’s up to you to take advantage of them. You’ll be expected to use your initiative to identify learning needs specific to you – and have the motivation to meet these needs.
Theory's all well and good, but few plans survive contact with the customer. If you’re based in Head Office, you'll get hands-on, in-store experience through our store attachment programme. Depending on your graduate programme the attachment could be anything from one week to three months.
Corporate Learning Programme
Our cutting-edge workshops will hone your business abilities, ranging from skills foundation and competency training to full-on project management.
We're investing heavily in smarter technology to achieve our vision of becoming the world's most successful multi-channel retailer. So we'll invest plenty of time with you to ensure you receive all the right technical training.
We will support you throughout your career at M&S and, with role-specific training, help you reach your goals.
Unlike many companies, M&S performance management isn't just a case of us saying jump higher. We ensure your achievements are recognised, your feedback is heard and, of course, that your career is progressing. After all, M&S only performs well when we all do.
Depending on the area of the business you join, you could have the opportunity to work towards professional qualifications to enhance your career progression with M&S.