We have come a long way in the fight for LGBT rights in the last 25 years. But we can all play our part in doing more.
Starting at M&S during the New Year sales swept Rosie off her feet – but she soon came to love the buzz.
When Matthew joined us as a Christmas temp 15 years ago, he was following in his mother’s footsteps.
Some of the best people to deliver great service are those who’ve experienced it. Meet Caroline, who’s a long-time M&S fan.