26 August, 2016

The perfect package

Recruitment Manager Sally, worked for another big high street retailer, before finding her perfect role at our distribution centre in Castle Donington.

As a Recruitment Manager, Sally’s main role is to make sure our Castle Donington site is fully staffed with the right talent. No small task you might say. Castle Donington is a state-of-art logistics hub offering a wide number of roles. Primarily, it’s what we call an e-fulfilment centre, where we pick and pack customer deliveries that have been ordered online. We also provide stock to keep our bricks and mortar stores replenished. 

Castle Donington is fully automated, packed with the latest high-tech machinery to keep products moving and flowing throughout the site. This is a 24/7/365 operation and so it’s vital that the site runs at peak efficiency. We handle orders from the whole of M&S.com, which total around two million orders a week. 

“I joined M&S because I admired the brand, the firm’s values and its record on corporate social responsibility. But for me the best thing about the job, hands down, has been the people. There’s fabulous team-spirit, we operate as one team – especially at peak times when the pressure’s on. It’s still a fairly new site that’s had huge investment and there’s a real sense of passion and loyalty to the brand – everyone wants to see the site succeed.

It’s all about the customer here, and that’s what we look for in new starters. When a package leaves here, the next person to touch it will be the customer, so our team focus on making sure everything is perfect. It’s about delivering the right product to the right quality at the right time, and we need people who have the commitment and energy to work to these high standards.” 

We have opportunities throughout the year at our state-of-the-art Castle Donington distribution centre, particularly at peak times, such as in the run-up to Christmas. Find out about the opportunities on offer at Castle Donington here.

Inside M&S