About the programme

This is the chance you’ve been waiting for. The opportunity to work with a retail giant that knows what a great online experience can do for a brand. And is committed to doing it properly.

Our aim is to offer our customers a seamless, high-quality shopping experience across all our shopping channels. And this innovative approach and commitment has led to some amazing successes. We now have over 7 million registered users on our site, weekly visitors number around 6.1 million and we’ve pushed out our ‘shop your way’ offering to even more stores – 520 to date. So if you like putting your understanding of customers at the forefront of all your thinking; if you’re fascinated by the latest digital technologies; and if you’re looking for your work to inspire millions of people every day, then this really is the perfect business placement for you.

Through four three-month rotations in teams such as marketing, site merchandising, trading, operations, publishing, international and development, you’ll focus on continuously improving our digital offering. Across these rotations, you’ll work on an incredible variety of projects, which will make the most of your commercial instinct, analytical skills and logical mind. And in return for your hard work, we’ll make sure you get all the opportunities you need to progress your skills – whether that comes from working alongside some of the industry’s most respected experts or through the wealth of formal training you can take advantage of.

If that isn’t enough, impress us on your placement and you’ll also have the chance to join our sought-after graduate scheme after you finish your degree. Which will see you enjoy even more responsibility and rewards in a fast-paced environment.

Applications for this programme have now closed.

Download graduate brochure

Key Information

M&S Digital (commercial) - Business Placement


Head Office (London)


12 months



Career questions?

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Applications for our business placement and graduate programmes are now closed. 


Applications will reopen in September 2017 for our 2018 intake. 

Applying to join M&S

  • Online application

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    Stage one: online application and testing

    You'll need to apply online - where you'll take some online screening tests, after which there follows a short period of suspense. This is where your application rises to the top of our review pile. As soon as we can, we'll be in touch to let you know whether you've successfully made it through to the next stage of your journey.

    Be sure to check each programme page for specific closing dates as they may vary. If you miss the deadline, you’ll have to wait another year before you can apply again.

    Here are a few tips. On your application form, be sure you include all your work experience and clearly state how it relates to the role you are applying for – or what skills you learned in that job which you can bring to our programme. In the online testing, everyone completes a personality questionnaire and takes a situational judgement test. Then you’ll be challenged to show your verbal, numerical or inductive skills, depending on the scheme you’re applying for. It’s a good idea to practise online tests before attempting the real ones – you can easily find some online. Make sure you take the tests in a quiet place where you won’t be interrupted.

  • Come to an assessment centre

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    Stage two: come to an assessment centre

    If we like what we see online, we'll ask to see you in person. You'll then be invited to a day of group exercises, presentations and an interview. Not easy, but not as scary as it sounds. In Retail, assessment centres will take place in January, February or March 2017, although some Head Office schemes will hold theirs in December 2016. There are plenty of tips on other pages to help you perform at your best.

  • Receive an offer

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    Stage three: receive an offer

    If all goes well and there's a place for you on one of our schemes, we'll let you know by the end of March. All in all, it's a simple process: just hold on to those 'if only' thoughts and do your best to impress at every stage. M&S has roles waiting for you. Yes, you could make it happen.

  • Start with us

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    Stage four: start with us

    This is the moment you've been waiting for. Your first day! Head Office Business Placements start in July but Retail Management and HR begin in September. For Graduates, all Head Office roles start in September with Retail Management having various intake dates across July and September.

    Applications for our business placement and graduate programmes for 2017 are now open.

Learning and Development

Experience is the best teacher, which is why M&S likes to throw you in at the deep end. Real responsibilities on real projects, from day one (no, really). But the learnings aren't just one way: we're eager to hear your fresh ideas, to have our ways challenged, in order to grow the business. Of course, it all starts with a comprehensive introduction to M&S. You're never on your own with us. During this time, you'll get a basic overview of our business, along with all the information you need about your new role and life with one of the nation's brightest brands.