About the programme
The great technological advances we make aren’t just for our own benefit; they’re improving the lives of our customers – making it easier, safer and more convenient for them to get the products they love.
This is a booming part of our business, and the clever analytical minds that can make the right connections and create the cost-saving opportunities needed to keep our brand on top are some of our most valuable assets – and can expect equally valuable rewards.
So if you find yourself drawn to the business side of technology, you’ve just found the perfect programme. It’s not a technical scheme; more about learning how we use technology to support the business. First, you’ll learn the role of Business Analyst, helping translate real business problems into usable IT solutions. After that, you’ll be able to work in a host of different areas such as infrastructure support, system architecture and project management.
Part of a Project Management team, you’ll be based at two sites: Paddington in London and Stockley Park near Heathrow. Here, you’ll learn more about the projects the IT Group are delivering to the business – from our website to our warehouses to the retail systems that are revolutionising the way our customers shop.
An IT degree is good but not essential, however you will need an avid interest in how business takes advantage of technology and innovation. You’ll also need to be a logical thinker, who can work through problems carefully and come up with inventive new ways of solving them.
Applications for this programme have now closed
IT Business Analyst - Graduate Programme
Head Office (London)
12 months training
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Applications for our business placement and graduate programmes are now closed.
Applications will reopen in September 2017 for our 2018 intake.
Learning and Development
We've plenty of learning opportunities both in store and at our Head Office, which vary according to your scheme. Whether you’re managing people in store, or a valued member of a Head Office team, you’ll be learning while you earn, shouldering real responsibilities and helping to tackle the ever-changing issues of the day. You will be given a specific area of responsibility or a project to manage yourself fairly early on - say yes, it's a great chance to shine.
While we‘ll provide the training tools and opportunities, it’s up to you to take advantage of them. You’ll be expected to use your initiative to identify learning needs specific to you – and have the motivation to meet these needs.
Theory's all well and good, but few plans survive contact with the customer. If you’re based in Head Office, you'll get hands-on, in-store experience through our store attachment programme. Depending on your graduate programme the attachment could be anything from one week to three months.
Corporate Learning Programme
Our cutting-edge workshops will hone your business abilities, ranging from skills foundation and competency training to full-on project management.
We're investing heavily in smarter technology to achieve our vision of becoming the world's most successful multi-channel retailer. So we'll invest plenty of time with you to ensure you receive all the right technical training.
We will support you throughout your career at M&S and, with role-specific training, help you reach your goals.
Unlike many companies, M&S performance management isn't just a case of us saying jump higher. We ensure your achievements are recognised, your feedback is heard and, of course, that your career is progressing. After all, M&S only performs well when we all do.
Depending on the area of the business you join, you could have the opportunity to work towards professional qualifications to enhance your career progression with M&S.