Perfect PRODUCTS Perfect CAREERS
You’re an ambitious graduate looking for the perfect place to make the most of your talents and build a career. You’ve found it at M&S.
We strive for perfection in everything we do. You can find it in all of our stores and every aspect of our operations. You can see it in our exquisitely executed, expertly edited fashion collections; and taste it in our melt-in-the-mouth food ranges. You can feel it in every fibre of our fabrics and experience it through the warmth of our customer service. Perfection is what inspires us; and what our customers have come to expect. As a bright, talented graduate, we see no reason why you should settle for anything less. Which is why we’ve created perfect careers with you in mind.
We now serve over 32 million customers visiting our stores or our website every single week. And our continued growth has seen us develop new channels and expand into new markets. Meaning, for you, that we can offer virtually unlimited opportunities.
So whether you want to pursue a career in Retail Management or specialise in one of the many Head Office disciplines that make our business tick, the perfect role is waiting for you here at M&S.
Explore graduate opportunities
Retail Management - Graduate Programme
There’s management, and then there’s M&S Management. Millions of pounds worth of budget; hundreds and thousands of items and a multi-channel retail strategy.
Retail Management - Business Placement
If you’re looking for invaluable retail experience, real challenge and career-starting opportunities, M&S Retail Management has it all.
Marketing Assistant (6 months FTC)
We’re an iconic brand – but we’re constantly evolving and have our sights set on the future. Our innovative product ranges are the key to our success. Marketing them to our customers in a clear and compelling way will be down to you.
Human Resources - Business Placement
The problem with studying Human Resources is that most courses don’t involve enough humans. Theory and case studies can only take you so far. It’s direct experience with real people that creates real knowledge.
Human Resources - Graduate Programme
It’s not just about finding the right bright sparks to join us. It’s about making sure those sparks stay alight, stay keen and engaged.
Logistics and Supply Chain - Graduate Programme
If you’re adept at multi-tasking and ready for the challenge of your life, then M&S Logistics could deliver against your career aspirations and more. We’ve a mind-boggling amount of products, suppliers, stores and people to consider, but if you’ve got the head for it we’ve got the programme.
Property - Graduate Programme
Imagine looking after one of the biggest retail estates in the country – getting involved in everything from acquisition, planning and managing to fit outs, modernisations and maintenance. If you’re an ambitious graduate this could be the ultimate test of your capabilities.
Marketing - Graduate Programme
If you’re keen to help drive one of the biggest brands in Britain, here’s the place to do it. You could spend eighteen months gaining invaluable experience across our entire marketing mix including: the customer insight unit, design studio, brand management, product presentation, relationship marketing, international marketing, digital marketing and campaigns, and events.
M&S Digital (commercial) - Business Placement
Online isn’t just leading our business; it’s leading the world. Now here’s your chance to help shape the online experience for one of Britain’s most-loved brands, transforming the retail experience for millions of people every day.
M&S Digital (commercial) - Graduate Programme
M&S is a global multi-channel retailer at the forefront of using technology in new ways to enhance our customers' experience with our brand. Our first iPhone app received over 580,000 downloads in year one, and we have launched iPads and browse & order points into many of our high street stores. Combining bricks and clicks, we’ve not just moved with the times but ahead of them striving to offer customers a high quality, seamless experience across all our shopping channels that they won’t find anywhere else.
Food Buyer - Internship
Food has always been an integral part of the M&S story and there’s plenty to learn in such a respected, sophisticated food business.
IT Business Analyst - Graduate Programme
Based within the Project Management team, you’ll learn more about the projects the IT Group are delivering to the business – from our website to our warehouses, and to the retail systems that are revolutionising the way our customers shop.
Software Engineering - Graduate Programme
It’s a far cry from fixing laptops. Multi-channel retailing and sparkly new technology (the sort that’s so good the customer barely notices it) is at the heart of our strategy. Saying yes to this IT programme is saying yes to sitting in the front seat of a leading business driving innovation.
Design - Graduate Programme
If you have a passion for fashion and creative vision, we could turn your ideas into reality.
Cyber Security - Graduate Programme
M&S is big on technology – as big as you’d expect a forward-thinking, multi-channel retailer to be. We currently have over 7 million registered users on our customer website. And we have a raft of systems in place to support every aspect of our business.
Product Technologist Footwear – Graduate Programme
Join one of our talented teams and step into a world of possibilities. You’ll work hand in hand with our Designers, Buyers and Merchandisers to help deliver the brilliant fashion and quality homewares that our customers love – ensuring our brand values remain seamless.
Buying - Graduate Programme
If you delight in hearing people say “Yes!” then we’d like to see you. Step into the biggest shopping market you can imagine, starting in the role of Graduate Trainee Assistant Buyer. Working alongside one of our buying teams such as Womenswear, you’ll help hunt down the best and trendiest new products and develop them ready to be sold in store.
Merchandising - Graduate Programme
If you’re thinking of a career with a retailer, you couldn’t think much bigger than M&S. We’re the largest and most trusted in the UK, with a massive range of merchandise to manage.
Food Technology - Business Placement
Imagine a whole year of having to create and (yes, let’s be honest here) eat delicious M&S food. You’ll work alongside our Food Technology experts, ensuring our products are of the highest quality and our supplier factories maintain the same standards too.
Food Buyer - Graduate Programme
Get ready for the largest shopping list you’ve ever seen when you join our first-class team of foodie fanatics, scouring the land for all sorts of things, including the choicest cuts of meat, best breads and most decadent desserts.
Food Product Development - Business Placement
What could be better than working amongst some of the nation’s most flavoursome food? How about helping us to make it even better?
Food Product Development - Graduate Programme
At M&S, we’re known for the quality, innovation and creativity of our food. So what could be better than joining our world-class food product development team to learn at the highest level?
Customer Analyst - Internship
If you’re interested in seeing how we use rich data and analytics to drive business decisions, this internship is for you.
Customer Research - Internship
This internship will give you a fascinating insight into how we use consumer research to drive our business decisions.
Food Technology Internship
There’s much to learn in such a creative and technical food business. On our Food Technology internship, you’ll have eight weeks to take it all in. It’s the perfect way to end the first or second year of your food-related science degree, and earn experience to start forging your future in food.
Your Assessment day
The day itself
This one-day assessment involves a mix of different exercises designed to test your abilities in several areas. These include: business leadership, decision-making, commercial acumen and people/resource management. Imagine all the excitement of The Apprentice, but with nicer people.
It's not just about standing out in a crowd, but working with one. Group discussions show how you respond to social dynamics, take on board other suggestions and find effective ways of expressing your own.
Three things to think about when preparing for the group discussion are: have the strength of your convictions, consider the opinion of others carefully and show empathy with the customer experience.
Role related exercises
This will be relevant to your scheme and will test your ability to cope with a life-like situation: dealing with certain issues. This may involve an analysis/product presentation, role-play or simulation exercise.
Three key things to think about when preparing for this section of the day are: use your preparation time to read the brief carefully, don't hesitate for too long and be clear and concise.
Based around our four values - Innovation, Inspiration, Integrity and In Touch, this will give you the opportunity to show us that you’re the right match for us.
Some key things to think about when preparing for this are: your reasons for applying to M&S (not just what you think we want to hear) and your relevant experience. Among other things, we'll want to see examples of your:
- teamwork achievements
- crystal-clear communication skills
- sharp problem-solving abilities
- business awareness
Learning and Development
We've plenty of learning opportunities both in store and at our Head Office, which vary according to your scheme. Whether you’re managing people in store, or a valued member of a Head Office team, you’ll be learning while you earn, shouldering real responsibilities and helping to tackle the ever-changing issues of the day. You will be given a specific area of responsibility or a project to manage yourself fairly early on - say yes, it's a great chance to shine.
While we‘ll provide the training tools and opportunities, it’s up to you to take advantage of them. You’ll be expected to use your initiative to identify learning needs specific to you – and have the motivation to meet these needs.
Theory's all well and good, but few plans survive contact with the customer. If you’re based in Head Office, you'll get hands-on, in-store experience through our store attachment programme. Depending on your graduate programme the attachment could be anything from one week to three months.
Corporate Learning Programme
Our cutting-edge workshops will hone your business abilities, ranging from skills foundation and competency training to full-on project management.
We're investing heavily in smarter technology to achieve our vision of becoming the world's most successful multi-channel retailer. So we'll invest plenty of time with you to ensure you receive all the right technical training.
We will support you throughout your career at M&S and, with role-specific training, help you reach your goals.
Unlike many companies, M&S performance management isn't just a case of us saying jump higher. We ensure your achievements are recognised, your feedback is heard and, of course, that your career is progressing. After all, M&S only performs well when we all do.
Depending on the area of the business you join, you could have the opportunity to work towards professional qualifications to enhance your career progression with M&S.