Million-pound budgets; wonderful stores; hundreds and thousands of items; scores of colleagues, and a multi-channel retail strategy. These are just some of the things you’ll manage as a Graduate Retail Manager.
Are you looking for a fast-track into a high-powered career, something different to your usual 9-5 office job? Just imagine the opportunities that come with managing an entire store department, leading and inspiring a team to make every moment special for customers, interacting with thousands of people and balancing a huge budget. And as well as the satisfaction of seeing your decisions making a difference to customers and business stakeholders alike, you’ll enjoy some great rewards.
To prepare for your Commercial Manager role, you’ll be hands-on in different store areas including Food, Clothes, Home and Store Operations. You’ll also spend time with HR learning about our people policies. All this will come with serious responsibility early on, but every step of the way you’ll be coached and supported by some enthusiastic colleagues, as well as the people who’ve been there before – our team of experienced managers.
Once your training is complete, you’ll have the skills to inspire a team of Section Managers, run an area of the sales floor and open up numerous career options.
So if you are outgoing, analytical, calm under pressure and passionate about perfection; if you can think on your feet, spot where improvements can be made to make every moment special for customers – and then have the confidence and determination to make them happen – this could be the perfect programme for you.
Applications for this role are now closed.
9-12 months training
£24,000 plus location allowance where applicable
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Learning and Development
We've plenty of learning opportunities both in store and at our Head Office, which vary according to your scheme. Whether you’re managing people in store, or a valued member of a Head Office team, you’ll be learning while you earn, shouldering real responsibilities and helping to tackle the ever-changing issues of the day. You will be given a specific area of responsibility or a project to manage yourself fairly early on - say yes, it's a great chance to shine.
While we‘ll provide the training tools and opportunities, it’s up to you to take advantage of them. You’ll be expected to use your initiative to identify learning needs specific to you – and have the motivation to meet these needs.
Theory's all well and good, but few plans survive contact with the customer. If you’re based in Head Office, you'll get hands-on, in-store experience through our store attachment programme. Depending on your graduate programme the attachment could be anything from one week to three months.
Corporate Learning Programme
Our cutting-edge workshops will hone your business abilities, ranging from skills foundation and competency training to full-on project management.
We're investing heavily in smarter technology to achieve our vision of becoming the world's most successful multi-channel retailer. So we'll invest plenty of time with you to ensure you receive all the right technical training.
We will support you throughout your career at M&S and, with role-specific training, help you reach your goals.
Unlike many companies, M&S performance management isn't just a case of us saying jump higher. We ensure your achievements are recognised, your feedback is heard and, of course, that your career is progressing. After all, M&S only performs well when we all do.
Depending on the area of the business you join, you could have the opportunity to work towards professional qualifications to enhance your career progression with M&S.