You could call the Castle Donington Distribution Centre our largest single store. The scale and size of this operation is impressive. It’s 900,000 square feet. It holds up to 16 million products - and it’s capable of processing a million items a day. At the heart our growing eCommerce business, is a team of dedicated, conscientious Operatives. Each one understands that the next person to receive their package will be the customer – and, that wherever they are in the world, our customers expect the seamless, quality experience that is the hallmark of M&S service.

Warehouse Operatives

This is one of Europe’s largest state-of-the-art distribution facilities. So expect to work with cutting-edge technology and receive dedicated training. With an operation this vast, there’s a wide range of areas to work in. Many Operatives enjoy the opportunity to move around the business – to learn new skills, gain new experience and progress their careers. We make it our priority to develop you, hone in on what you're good at and support you to achieve your aspirations. The extra responsibility is there for the taking if you want it. In fact, many of our colleagues who started out as Operatives have become team leaders, or moved across to one of our many support functions. Below are the areas you could find yourself working in as one of our Operatives.

Joining our team

We are currently working with Blue Arrow to recruit Operatives on our behalf. When you click the Apply Now button below, you will be taken to the Blue Arrow site where you can apply for the job online and submit your CV. If suitable, you will be contacted via telephone to go through a five minute pre-screen questionnaire which will allow us to find out more about you and your capabilities. If you’re successful at this stage, you’ll be invited to attend an on-site interview.

Apply Now

For more information and to apply, call Blue Arrow on

0800 169 2945

Operative Departments


This is where we receive goods into our store. You'll unload them carefully and ensure they are accurately sent to destinations all over the centre.

Repack (PPP)

Our pick auto systems are technologically advanced and highly efficient. Here, you'll take boxed products from inbound and distribute them, making sure the pick auto systems stay fully stocked.

Pick Automation

Our ‘Pick-by-Light' system uses light displays to help with stock picking. This is cutting-edge technology and we've found it to be the most efficient way to pick as it brings the products to you. This is where we also collate retail and customer delivery details.

Pick manual

Occasionally, stock needs to be picked manually. In this department you'll collect bulky or unusually shaped items and take them to where they need to go.


This is where you'll carefully pack customer orders and prepare them for collection at one of our stores (part of our ‘shop your way' service) or have them delivered directly to the customer's home. As the last person to touch the item before the customer, you'll make sure everything's as you would want to receive it - perfect.


This is the final stage – loading trailers safely and efficiently for their onward journeys. You'll see packages on their way to regional distribution centres to stock up stores or deliver 'shop your way' parcels. Or you'll despatch customer parcels directly to our customers' homes.