Store Sales Advisor ﹙顧客服務員)

Store Sales Advisors 顧客服務員

We’ve put all of our expertise into creating a store full of perfect products. Now we’re looking for Sales Advisors with the personality and passion to do them justice. Bring us both and together, we’ll create the ultimate retail experience.

我們竭力以專業去創造一間完美的商店。我們現正尋找具有個性和熱情的顧客服務員來為我們的顧客提供優越的購物體驗。

Memorable in-store experiences start with our Sales Advisors. They’re the ones who keep our customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like.

我們的顧客服務員會為每位顧客留下難忘的購物體驗。他們將貨品妥善整理,有效率地提供付款服務以及確保產品陳列美觀,讓顧客從購物中得到樂趣。加入我們的團隊,展露你的笑臉為顧客提供優質服務。

About the role 關於工作

Your job purpose is to give great service and sell our latest products and offers to our customers. Whether you join us in our food or clothing stores, your ability to enthuse our customers and deliver a memorable shopping experience by being friendly, helpful and knowledgeable, will make all the difference.

你的工作是給顧客提供優質的銷售服務和為他們提供最新的產品資訊。無論你是加入我們的食品店或服裝店,憑著你友善的態度,貼心的服務和豐富的產品知識,必定可以為顧客留下一個難忘的購物體驗。

About you 關於你

A passion for our products; an extensive knowledge of what we sell; and a sixth sense for what our customers want: we expect all of this and more from our Sales Advisors.

我們期望所有的顧客服務員 - 對我們的產品充滿熱情;對我們的產品有全面的認識;及對我們的顧客需要有敏銳的觸覺。

Our customers trust us. So they’ll be relying on your advice to help find what’s right for them. To do this, you’ll need to stay up to speed on our latest products and offers, and listen carefully to what our customers need. Get this part right and your talent for selecting the right products and making shopping a fun experience will come into its own.

我們的顧客對我們很信任。他們會依靠你的建議以幫助他們找到最適合的貨品。 你需要掌握最新的產品和優惠資訊及仔細傾聽每位顧客的需要,給他們提供最佳的服務。你為顧客提供合適的產品資訊及優質的銷售服務,他們便可享受一個有趣而獨特的購物體驗。

We offer excellent training and a clear development path. Our training will teach you everything you need to know about presentation, availability, commerciality and experience. Add this to your own flair for customer service and you’ll have everything you need to hit your sales targets and build a successful career.

我們將提供卓越的培訓和清晰的事業晉升途徑。我們的培訓課程包括工作中所需的一切知識如產品陳列﹑可用性﹑商業性和相關經驗分享。這能提升及增進你的才能為顧客服務,及達到銷售目標,開拓並發展你成功的職業生涯。

To apply for a role in Hong Kong, please send your full resume to:

如欲申請香港的職位,可將個人履歷表電郵至:

recruitment.hk@marks-and-spencer.com

To apply for a role in Macau, please send your full resume to:

如欲申請澳門的職位,可將個人履歷表電郵至:

recruitment.macau@marks-and-spencer.com

Where you'll work