Store Management

Store Management

Managing an M&S store will be the ultimate test of your retail talent. It’s an opportunity to think big, drive sales and deliver the exceptional customer service for which we are renowned. In short, you’ll set the standard for the whole retail industry.

About the role

Being a Store Manager at Marks & Spencer brings unique rewards and challenges. It’s a high-profile, demanding role – not least because where we lead, others follow. Innovative products, a passion for quality and a total commitment to great customer service are all hallmarks of our business. You’ll ensure these are deeply ingrained in your staff and store.

You will support the implementation of business strategies and drive sales performance. You'll also lead, coach and motivate your team to keep meeting our customers’ high expectations.

About you

Whether you’re from a food, home or fashion background, you’ll be an experienced retailer with the ideas and imagination to create the ultimate shopping experience. Outstanding leadership skills, real commercial vision and an impressive business management mindset will all combine to make you a formidable talent. 

There is no bigger retail management challenge out there. With this in mind, we can offer you the ideal home for your experience, as well as every opportunity to grow and develop.

To apply for a role in Hong Kong, please send your full resume to recruitment.hk@marks-and-spencer.com

To apply for a role in Macau, please send your full resume to recruitment.macau@marks-and-spencer.com

Where you'll work