Deli Manager

Our well-stocked Deli Counters have food lovers flocking to M&S. With Over 100 exquisite products, like fresh pasta, charcuterie and gourmet cheese to choose from, it’s fair to say the counter is a destination in its own right. Your job will be to see that every Deli visit is a delight.

About the role

Your role will be as rich and diverse as the products we sell. You’ll be a coach, mentor, motivator, sales manager, budget holder, display designer, quality controller, safety supervisor all rolled into one – and you’ll bring the same energy and expertise to all parts of the job. It's about building a tight-knit, commercially-focussed team with the drive and enthusiasm to serve up what our customers want every single day. This means you’ll also need the commercial savvy to spot smart new ways to drive costs down and sales up. 

About you 

As well as a minimum Food Hygiene Level 2 standard, you’ll need a solid management background in a deli or similar environment. You’ll also have coached and managed a team of people, ideally upwards of ten members, and been responsible for sales, costs and budgets. 

A foodie through and through, you’ll know as much about preparing deli-style produce as you do about getting the best out of people. More than anything, it will be your in-depth knowledge and infectious enthusiasm for food that will keep customers coming back for more.

About the application process 

The application process starts with an online assessment. This involves a deli-based knowledge test as well as a manager-based situational judgement questionnaire. If you're successful, we'll invite you to a face-to-face assessment centre: this will involve a deli-based knowledge test, an analysis presentation, an assessment on your coaching skills, and an interview with a line manager.

To search for a vacancy, please use the link below.  If there are no vacancies that match your criteria, please select the ‘register your details’ link on the job search page. This registration link will enable you to complete your application and then, if successful, be notified by email when a suitable assessment is available for you to book into.

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Where you'll work

You'll be working in one of our Deli counters nationwide