Beauty Customer Assistant

We don’t simply want our customers to look great. We want them to feel great too. That’s why we’ve carefully sourced a variety of stylish ranges to add those all-important finishing touches. You and your expertise will be on hand to help everyone make the right choice.

About the role

Our Beauty products combine the best of nature with the latest in science. Add your own specialist knowledge into the mix and, together, we’ll help our customers create the perfect look. Genuine, simple, impartial advice is what they’ll come to you for. Guiding them through our huge product range, listening to their needs as you go, will win their trust – and keep them coming back, time and again. It’s also a chance to build on our reputation for outstanding service and take your knowledge of beauty products to the next level.

Put all that together, and you'll find the ideal environment for showcasing your professional knowledge of beauty therapy or makeup application, not to mention your energy and enthusiasm for inspiring customers.  

Salary & Benefits: £8.50 - £9.00 per hour (following probationary period and dependent on location) plus 20% staff discount

About you

Whether you’ve been a beauty counter assistant, manager or therapist, your expertise will be second to none. What’s more, you’ll be as passionate about beauty and skincare products as you are about customer service.

About the application process

Before anything else, you’ll need to complete an online assessment. This will involve a beauty-based knowledge test and a customer-service based situational judgment questionnaire.

If you’re successful, you’ll take part in a face-to-face assessment centre where you'll have a further beauty-based knowledge test, an interview with a line manager and a role play.

To search for a vacancy, please use the link below. If there are no vacancies that match your criteria, please select the ‘register your details’ link on the job search page. This registration link will enable you to complete your application and then, if successful, be notified by email when a suitable assessment is available for you to book into.

Search jobs

Read our In-store FAQs

Learn about our Rewards & Benefits

Register interest in New Store opportunities

Working as a Customer Assistant

Memorable in-store experiences start with our Customer Assistants. They’re the ones who keep customers happy, shelves stocked, tills manned and displays looking beautiful. Join the team and show us what service with a smile really looks like. 

Where you'll work

You'll be working in one of our Beauty stores nationwide